Independent Drivers Deliver Better
Customer service has been the key to success for businesses since day one. But just how important is good customer service?
- Buyers say customer service is the most important factor impacting vendor trust (*1)
- 3 out of 4 consumers have spent more with a company because of a history of positive customer service experiences (*2)
- 68% of consumers say they would spend more with a company they believe provides excellent customer service (*3)
- 21% say personalized service is the best way a company can exceed their expectations (*4)
- Better human service is the most requested improvement from customers (40%) (*5)
We know you work hard to provide the best possible customer service at your store. That’s why we guarantee to provide that same excellent service to your online customers.
At BoxHawk, we deliver more than products: we deliver the friendly, high-quality experience customers get in your store to their door with local, vetted, trustworthy drivers.
By choosing to use BoxHawk, customers are choosing same-day delivery from a driver who cares as much about their purchase as they do, and who cares as much about delivering excellent customer service as you do.
BoxHawk takes the guessing and frustration out of deliveries, making it an easy, fast, and worry-free experience from start to finish for everyone involved.
[/vc_column_text][vc_empty_space height=”32px”][qbutton size=”big_large” fe_icon=”arrow_back” target=”_self” text=”Contact us to sign up” link=”http://goboxhawk.com/retailers” border_radius=”4″][vc_empty_space height=”32px”][vc_column_text]1: “Customer Service and Lifetime Customer Value”
2,3,4: 2014 American Express Global Customer Service Barometer
5: “The Cost of Poor Customer Service” by Genesys Global Survey, 2009[/vc_column_text][vc_empty_space height=”232px”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]